Privacy Policy for Vjv Cakes

1. Introduction

Welcome to Vjv Cakes. We are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website [www.vjvcakes.com](http://www.vjvcakes.com) or engage with our services.

2. Information We Collect

We collect various types of information to provide you with a seamless experience:

- Personal Identification Information: This includes your name, email address, phone number, and any other details you provide when placing an order or contacting us.

- Payment Information: To process transactions, we may collect payment information, including credit/debit card details or other payment methods. Please note that payment processing is handled by secure third-party services, and we do not store your payment information.

- Usage Data: We collect information about your interactions with our website, including IP addresses, browser types, pages visited, and the time and date of your visits. This helps us improve our website and services.

3. How We Use Your Information

The information we collect is used for various purposes, including:

- Order Processing: To fulfill and manage your orders, including sending order confirmations and updates.

- Customer Support: To respond to your inquiries, provide assistance, and improve our customer service.

- Marketing and Promotions: With your consent, we may use your email address to send you updates about new products, special offers, and other relevant information. You can opt out of marketing communications at any time.

- Website Improvement: To analyze usage patterns and improve the functionality and user experience of our website.

4. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering orders. These parties are bound by confidentiality agreements and are only authorized to use your information as necessary to provide their services.

- Legal Compliance: We may disclose your information if required by law or to comply with legal processes, protect our rights, or respond to requests from governmental authorities.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Despite these measures, no method of transmission over the internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your data but cannot guarantee absolute security.

6. Your Choices and Rights

You have the following rights regarding your personal information:

- Access and Correction: You may request access to your personal data and request corrections or updates to inaccurate information.

- Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

- Deletion: You may request the deletion of your personal information, subject to legal or contractual obligations.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and collect usage data. Cookies are small files stored on your device that help us remember your preferences and understand how you use our website. You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features of our site.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date. We encourage you to review this policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Vjv Cakes

Vjvcakes@gmail.com

+44 7782747139

Thank you for trusting Vjv Cakes with your personal information. We are committed to safeguarding your privacy and providing you with a secure experience.